Can we login as a new user from the admin console?

We are considering purchase but we have a reuirement where we need to login as the user but from the admin panel. We lock out the members tab,
Can we search for the user from the admin panel and then click on login as that user
OR do we have to find the user in the members tab only and click on to login as that use?

Ideally, in some scenarios, some of our customers will not have a xenforo account, so they would email us the question, our admin would login, create the account from the panel and then login as them to post the question. Can we login as them from the admin panel?